Introduction
PDF.LEGAL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal document intelligence platform.
By accessing or using PDF.LEGAL, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, law firm or organization name, and phone number when you request a demo or contact us.
- Document Data: Legal documents and court transcripts you upload for analysis. We process this data solely to provide our services.
- Communication Data: Information you provide when contacting our support team or submitting inquiries.
Automatically Collected Information
- Usage Data: Information about how you interact with our platform, including features used, search queries, and time spent.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies: We use cookies and similar technologies as described in our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our legal document analysis services
- Process and analyze your uploaded documents using AI technology
- Respond to your inquiries and provide customer support
- Send you updates about our services (with your consent)
- Ensure the security and integrity of our platform
- Comply with legal obligations
Document Processing
Your uploaded documents are processed using advanced AI technology to provide search, analysis, and citation features. Documents are stored securely and are never shared with third parties or used to train AI models.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Strict authentication and authorization protocols
- Infrastructure: Secure, SOC 2-ready infrastructure with regular security audits
- Data Isolation: Your documents are isolated and never commingled with other users' data
Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us.
Third-Party Services
We use trusted third-party services to operate our platform:
- Cloud AI Provider: For AI-powered document analysis (data processed per enterprise terms)
- SendGrid: For email communications
- Google Analytics: For anonymized usage analytics (with consent)
Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process data based on legitimate interests, contract performance, legal obligations, or your consent.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Lawnowa (PDF.LEGAL)
Email: info@lawnowa.com
Website: lawnowa.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.